Help center

How can we help?

How do I add a spot?

Tap + in the tab bar. Search for the place or tap the map to drop a pin (it starts where you're standing), name it, pick up to three vibes, and write your tip: the thing only a regular would know.

Who can see my spots?

You choose per spot: Public (anyone on Vouch), Friends (your circle only), or Vault (just you). The pin color on the map shows the level.

How do I add friends?

Share your invite link from the Friends tab. Anyone who joins through it is connected to you instantly. You can also search by username with the person-plus button.

How do I report a spot or a person?

On any spot card, tap ⋯ and choose a reason. On any profile, tap ⋯ to report or block. Blocking removes their content from your map immediately and they can't contact you. We review reports promptly.

How do I import my saved places from Google Maps?

Settings → Import from Google Maps. You'll export your saved places once from takeout.google.com, open the file in Vouch, and pick which places to bring over.

How do I delete my account?

Settings → Delete account. It's immediate and permanent: profile, spots, vouches, and connections are all removed.

Still stuck?

Email help@vouchfriends.com and a human will get back to you.